Customer Service Expert - Manchester (Government Contract)

Want a role that could help change someone''s life? Then this could be the opportunity for you! We are looking for kind and compassionate individuals who are keen to make positive changes in people''s lives as we face the harsh realities of the cost of living crisis and the hardships that come from this. If this sounds like you then keep reading: The important stuff! : Customer Service Specialist Start Date: 14/09/2026Salary: 24,784.5Site: Manchester City Centre - this is an onsite role only, no work at home option available Shifts: Full time: 37.5 hours per week (shifts will be set between Monday - Friday 8:00am to 18:15 ( 8-4 / 9-5 / 10-6 )Training Duration: 10 days (Monday- Friday 9am- 5:30pm) Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, what''s not to love?We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need.We offer a multi-channel approach, meaning we support in various ways, such as telephone, email, and web chat, through to white mail and social media interactions.We invest in our teams and provide some fantastic opportunities for progression.If you want to develop yourself and expand your ..... full job details .....