https://jobs.co.uk/job/customer-service-executive-zero-surplus--8849e6a9-e71a-4ce6-8456-f49bea0fc664 RSS feed for Customer Service Executive at Zero Surplus. en-gb Sat, 24 Oct 2026 23:50:43 GMT https://jobs.co.uk/job/customer-service-executive-zero-surplus--8849e6a9-e71a-4ce6-8456-f49bea0fc664 https://jobs.co.uk/job/customer-service-executive-zero-surplus--8849e6a9-e71a-4ce6-8456-f49bea0fc664 Fri, 23 Oct 2026 23:00:00 GMT Location: Exning | Salary: £25000 - £30000/annum | Type: Permanent | Are you a proactive, people-focused customer service professional who enjoys taking ownership and making things happen? This is an exciting opportunity to join an established, international business operating across consumer and professional markets, where great service, teamwork and continuous improvement really matter. THE OPPORTUNITY You''ll play a key role in delivering a smooth customer experience, managing orders from initial entry through to delivery and helping resolve queries quickly and effectively. Working closely with Sales, Supply Chain, Warehouse and Finance colleagues, you''ll keep customers informed, spot potential issues early and help ensure day-to-day operations run efficiently. WHAT YOU''LL BE DOING Processing customer orders and monitoring availability, order progress and delivery dates. Responding to customer enquiries by phone and email, building strong relationships and providing clear updates. Coordinating returns, claims, credits and invoice queries, investigating discrepancies and following issues through to resolution. Working with internal teams to flag stock shortages, delivery challenges and customer requirements. Maintaining accurate cus... Permanent