Customer Service Executive

Customer Services ExecutiveLocation: Cranleigh (Office-Based)Hours: Monday to Friday, 7:30am - 4:30pmSalary: Circa 37,000 per annumContract: 12-month fixed term (Maternity Cover)About the RoleThis is an excellent opportunity for a Customer Services Executive to join a well-established and growing business on a 12-month maternity cover contract, based in Cranleigh.The business is known for delivering high-quality products and services, with a strong reputation for reliability, responsiveness, and building long-term customer relationships.We are looking for someone who thrives in a fast-paced environment, enjoys being at the centre of operations, and takes pride in delivering a seamless customer experience from start to finish.This is a hands-on role where you will be involved in the full order journey from initial enquiry through to delivery planning, coordination, and post-delivery follow-up. You will act as the key link between customers, sales, and operations, ensuring everything runs smoothly, accurately, and on time.What makes this role excitingFull ownership of the customer journey from order to delivery Direct impact on customer satisfaction and operational success Close collaboration with operations, sales, and logistics teams Visible results from your work every day Key ResponsibilitiesManage customer orders from quotation through to completion Ensure all order details are accurate before processing Set up and maintain customer records within internal systems Keep ..... full job details .....