https://jobs.co.uk/job/customer-service-executive-the-work-shop-resourcing-ltd--09065bdd-646c-4c70-b34e-35cb287d5636 RSS feed for Customer Service Executive at The Work Shop Resourcing Ltd. en-gb Wed, 27 May 2026 11:20:46 GMT https://jobs.co.uk/job/customer-service-executive-the-work-shop-resourcing-ltd--09065bdd-646c-4c70-b34e-35cb287d5636 https://jobs.co.uk/job/customer-service-executive-the-work-shop-resourcing-ltd--09065bdd-646c-4c70-b34e-35cb287d5636 Fri, 08 May 2026 11:51:22 GMT Location: Poole | Salary: 30000.00-30000.00 Annual | Type: Permanent | Our prestigious client based in modern spacious offices in Poole is looking for a Customer Service Executive to join the busy office-based team. Our client is a fast-paced, forward-thinking global solutions provider who is redefining operational excellence for businesses. Famous for their fantastic customer service and for creating comprehensive solutions that help our customers stay ahead in an ever-changing world. If you are a candidate with great customer service skills, and has experience with a B2B environment, this role would be ideal for you! What you will be doing as Customer Service Executive: - B2B Handle inbound and outbound customer service calls, resolving queries relating to orders, deliveries, PODs, and returns, typically B2B Maintain accurate records of all customer interactions (including calls, emails, tasks, and complaints) within the company CRM Manage and resolve customer complaints to a satisfactory outcome, ensuring a positive client experience throughout Provide proactive telephone account management, identifying opportunities to maximise sales and revenue Process and manage order documentation, amendments, and updates across internal systems (OGL, Sugar, ... Permanent