Customer Service Executive

Customer Service Advisor - ShipleyFull-Time, Permanent Monday-Friday ASAP StartAre you passionate about delivering exceptional customer service and building strong relationships? We''re looking for a proactive and organised Customer Service Advisor to join a growing business and become the key link between customers, suppliers and internal teams.This is a varied role where you''ll be responsible for ensuring customer orders progress smoothly from enquiry through to delivery, whilst providing outstanding support every step of the way.The RoleAs a Customer Service Advisor, you will: Respond to customer enquiries via phone and email in a professional and timely manner Process customer orders, returns and queries accurately Build strong relationships with customers and provide first-class service Place purchase orders with suppliers and manage orders through to completion Liaise with suppliers regarding lead times, stock availability, pricing, artwork and deliveries Proactively resolve supplier and customer issues Create and maintain product codes, supplier records and product information Maintain accurate records using internal systems and CRM platforms Prepare customer orders for shipment and arrange courier collections Support stock control and inventory activities when required Identify opportunities to improve customer service and operational processesWhat We''re Looking ForEssential Skills and Experience Excellent written and verbal communication skills Strong ..... full job details .....