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Permanent

Customer Service Executive

Reed
Hemel Hempstead
money-bag £26000 Annual
Posted: 27 June 2026 (Today)
Closing date: 27 July 2026
Ref: 3128994886

Customer Development ExecutiveSalary: up to £29k (flexible depending on experience)Location: Hybrid workingJob Type: Full-timeJoin an innovative organisation operating within the digital services space, focused on delivering solutions that support long-term development and user engagement. We are looking for a driven Customer Development Executive to play a key role across sales, customer support, and marketing activity.Day-to-day responsibilities:Carry out a mix of proactive and reactive outreach to identify and engage potential customers.Support new and existing users to ensure successful adoption and ongoing use of the company''s platform.Act as a key contact for customer queries via phone, video, and email.Troubleshoot and resolve first- and second-line technical issues.Assist with marketing activity to increase awareness and engagement.Required skills and experience:Strong communication skills across written, phone, and virtual channels.Self-motivated with a proactive approach and ability to take ownership of tasks.Comfortable learning new systems and technologies quickly.Well organised, able to manage multiple priorities.Collaborative mindset with the ability to work across teams.Full UK driving licence and access to a vehicle.Benefits:Competitive salary with flexibility based on experience.Hybrid working pattern.Opportunity to join a growing organisation at an exciting stage.Supportive team environment.Pension and private medical cover.Regular team and social events. ..... full job details .....

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