Customer Service Executive

Customer Service ExecutiveLocation: Stevenage Salary: £26,000 - £28,000 per annum Job Type: Full Time, PermanentCustomer Service Executive About the CompanyOur client is a successful and growing business based in Stevenage, supplying products and solutions to customers across the UK and internationally.They are looking for a proactive and customer-focused Customer Service Executive to join their established team. This is a varied role covering customer service, account management, administration and commercial support, with responsibility for managing a portfolio of B2B customers.You''ll be a key point of contact for customers, ensuring orders are handled smoothly, queries are resolved promptly and opportunities to support account growth are identified.Customer Service Executive Details Monday to Friday, full-timeBased in Stevenage£26,000 - £28,000 per annumBonus Scheme23 days'' annual leave plus Bank HolidaysAdditional employee benefits and wellbeing supportCompany pension schemeFree onsite parkingLong-term development opportunities Customer Service Executive Responsibilities Manage a portfolio of B2B customer accounts and act as their main point of contactBuild and maintain strong customer relationshipsHandle customer enquiries, requests and complaints promptly and professionallyProactively contact customers to understand their needs and maintain engagementIdentify opportunities for upselling, cross-selling and account growthRe-engage inactive or declining accountsPromote ..... full job details .....