https://jobs.co.uk/job/customer-service-executive-office-angels--5d1bf3c8-ea10-4cc5-8116-3e0c9ca6254a RSS feed for Customer Service Executive at Office Angels. en-gb Wed, 21 Oct 2026 23:10:13 GMT https://jobs.co.uk/job/customer-service-executive-office-angels--5d1bf3c8-ea10-4cc5-8116-3e0c9ca6254a https://jobs.co.uk/job/customer-service-executive-office-angels--5d1bf3c8-ea10-4cc5-8116-3e0c9ca6254a Tue, 20 Oct 2026 23:00:00 GMT Location: Tadworth | Salary: Negotiable | Type: Permanent | Customer Outcomes Executive Location: Tadworth (Hybrid Working Available) Salary: Competitive + Excellent Benefits Benefits: Generous holiday allowance, pension scheme, life assurance, employee assistance programme, learning and development opportunities, wellbeing initiatives, cycle-to-work scheme and additional employee perks. Hours: Full-time, Monday to Friday. Permanent position. Ideal candidate will have experience within customer service, collections or financial services, with a strong focus on delivering excellent customer outcomes and supporting customers experiencing financial difficulties. Key Responsibilities Support customers experiencing financial difficulty, helping them find appropriate and sustainable solutions. Manage customer accounts and queries efficiently, ensuring excellent service levels at all times. Work with customers to establish affordable repayment arrangements based on individual circumstances. Handle conversations with empathy, professionalism and sensitivity, particularly when dealing with vulnerable customers. Ensure all activities comply with Consumer Duty requirements and relevant regulatory standards. Maintain accurate... Permanent