https://jobs.co.uk/job/customer-service-executive-michael-page--690d628a-f3bb-428c-b322-e40841abfe16 RSS feed for Customer Service Executive at Michael Page. en-gb Tue, 30 Jun 2026 19:23:36 GMT https://jobs.co.uk/job/customer-service-executive-michael-page--690d628a-f3bb-428c-b322-e40841abfe16 https://jobs.co.uk/job/customer-service-executive-michael-page--690d628a-f3bb-428c-b322-e40841abfe16 Mon, 29 Jun 2026 23:00:00 GMT Location: Reading | Salary: £28000 - £32000/annum company benefits | Type: Permanent | As a Customer Service Executive, you will be the first point of contact for customers, ensuring a seamless experience across enquiries, orders, and ongoing account support. This is a varied role blending customer service, coordination, and relationship management. Client Details Our client is a highly respected yet low-profile telecoms provider based in Reading, specialising in tailored connectivity and communication solutions for SMEs and regional enterprises. Known for their consultative approach and strong customer retention, they operate in a busy and fast-moving environment where service quality is critical to their continued success. Description Key responsibilities include: Handling inbound customer enquiries via phone and email Managing and resolving queries relating to telecoms services, billing, and accounts Supporting customers through the onboarding and installation process Liaising with internal teams (technical, sales, operations) to resolve issues efficiently Maintaining accurate records on CRM systems Proactively following up with customers to ensure satisfaction and retention Identifying opportunities to upsell or introduce additional services where... Permanent