Customer Service Executive

Lloyd Recruitment Services are pleased to be working with a long-standing client in the search for multiple Customer Service Executive to join their team. This is an exciting opportunity to work for East Grinstead''s largest employer, with modern facilities, world-class training, and excellent career progression opportunities.Customer Service ExecutiveFull-Time PermanentEast Grinstead - Hybrid (2 days office / 3 days WFH)Starting Salary: 26,700, with potential to increase up to 28,000 with additional product learningWhy Join their Team?Work for East Grinstead''s largest employer, offering excellent career progression opportunitiesModern, fully equipped facilities with free on-site parkingYearly upskilling and world-class training to support your personal and professional growth25 days annual leave plus bank holidays (with option to buy/sell leave)Pension contribution and private medical coverDiscounts across retail and hospitalityCustomer Service Executive Key Responsibilities:Promote and sell services/products, mainly insurance-related, ensuring complianceHandle inbound/outbound calls, emails, webchat, and social media queriesResolve complaints and enquiries efficientlyShare knowledge and support colleagues in a collaborative environmentMaintain up-to-date product knowledge and regulatory complianceRepresent the organisation at events or in cross-departmental tasksEssential Skills and Experience:Previous experience in customer service within a busy call/contact centre ..... full job details .....