Customer Service Executive

Would you like to work for a well-established and growing business where you will be a valued member of a close-knit team? Are you looking for a Customer Service Executive within a growing business based in the Hessle area of Hull with variety, responsibility and the opportunity to make a real impact? We are working exclusively with a well-established business to recruit a Customer Service Executive due to team changes and growth. This is a fantastic opportunity to join a busy and supportive environment where you will play a key role in delivering excellent service to customers and supporting the wider business. What the Customer Service Executive job involves Working as part of a small and collaborative team, you will be responsible for handling customer enquiries and processing orders, as well as supporting other departments when required. Duties will include: Handling customer enquiries via phone, email and in person Processing orders from multiple channels including website, email and telephone Working with part numbers and sourcing correct products or suitable alternatives Raising orders on the internal system and liaising with suppliers Communicating with customers regarding quotes, orders and updates Liaising with internal departments including finance and warehouse Assisting with stock checks and working closely with the warehouse team Contacting suppliers to obtain pricing and technical information Preparing and converting supplier quotations into customer quotes ..... full job details .....