Customer Service Executive

Overview

Customer Service Executive role for a successful company based in Wokingham. Office-based position working 8:30-5pm, Monday to Friday, with salary up to £28,000 and benefits including a discretionary 12% annual bonus. This role focuses on administration, coordination and customer service, with responsibilities across administrative duties and stakeholder relationship building.Location: Wokingham | Department: Office AdministrationResponsibilities

Building and maintaining relationships with stakeholdersProcessing data match requests and resultsUsing various software, including Microsoft Office and bespoke supplier toolsResolving supplier compliance queriesCompliance checking and processing high volume of work submitted by the InstallersHandling customer queries and providing settlement statementsCompliance checking and completionSubmission of all jobs from the previous month and submitting by their deadlineLiaising with the Finance team to resolve queriesUpdating internal management reportsProviding data for auditsIdeal Candidate / Qualifications

Be proficient in Microsoft OfficeBe able to work to deadlinesBe a great relationship builderHave a productive and positive approachBe a great communicatorBe a great team workerBenefits

Annual performance bonus of 12%Up to 6% pension contribution25 days leave, plus bank holidays, increasing to 28 days after 5 years'' serviceElectric car salary sacrifice scheme£600 annual personal development budget£500 referral programEmployee Assistance ProgramNewly refurbished modern offices with break out and café areasFree onsite parkingRegular staff ..... full job details .....