Customer Service Executive

Office Angels are currently recruiting for a Customer Service Executive for our client based in Winnersh, on a temporary basis.

The Role:

Customer Service Executive

Hours:

9am - 5:30pm

Hourly rate:

-13ph

Responsibilities:

• Work as part of the CRM (Customer Relationship Management) team to completes daily tasks in line with SLA given
• Inbound and outbound calling to help resolve customer queries
• Working with the Service complaints team to resolve any issues
• Take ownership of learning products to help customers further

Ideal Candidate:

• Passion for customer service excellence
• Demonstrated aptitude for problem solving
• Proactive and the ability to take initiative with a ''can do'' attitude
• Ability to attract trust and build strong relationships with the customers
• Focused and achievement oriented
• Embodies trust, integrity and ethics inside and outside the Company
• Ability to multitask, prioritise and manage time effectively
• Customer orientation and ability to adapt/respond to different types of characters
• Computer literate with a good working knowledge of Microsoft Office

Whilst working via Office Angels you''ll receive:

• Weekly pay!
• Up to 28 days annual leave!
• BOOST benefits portal with shopping discounts and utilities/restaurant/cinema vouchers!

If you are interested in this position, please contact Laura Merik on (phone number removed) or email (url removed)

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone''s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.