Customer Service Executive

Our client, a leader in their industry based in Stokenchurch, is looking for a customer focused individual to join their team, ideally with experience in the financial services industry.Reporting to the Sales Operation Manager, you will be responsible for providing comprehensive sales and administration support. The role will include customer liaison, quoting and selling insurance policies along with various other administration duties.The successful candidate will receive training and support. The company offers opportunities for progression and the chance to study NVQ''s and Insurance related qualifications via the Chartered Institute of Insurance (CII).Salary: £25000 - £29,000 negotiable depending on experience (plus monthly and annual bonuses based on personal and company performance).Key Responsibilities:Dealing with customers by telephone and advising them of the various insurance policies that are available.Completing insurance applications on behalf of customers ensuring all key information is recorded with accuracy.Updating internal systems with sales information.Producing necessary documentation for new insurance policies.Maintaining various customer records and handle policy renewals.Responding to email and telephone enquires generated from the website.Performing further business projects upon request of the Sales Operations Manager.Requirements:The ability to deliver outstanding customer serviceGood telephone mannerCompetencies in Microsoft Office ..... full job details .....