Customer Service Executive

Overview

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Customer Service Executive

role at

Arnold Clark . We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Edinburgh Motorstore/Fiat/BYD branch in Sighthill and help customers get excited about our products.Hours: You’ll work a five-day week on a set rota that includes weekends (38 hours per week).Responsibilities

Preparing the showroom and cars for the day aheadAssist with showroom presentation and advertisingSupporting the Sales department and delivering excellent customer experienceOrganising and accompanying customers on test drivesSwotting up on our vehicles and manufacturersLearning about our products so you can help our customers find the perfect fitEnhancing the customer journey from enquiry to deliveryEssential Skills

You’ll be a confident communicator who understands that a positive attitude gets great resultsWillingness to go the extra mileA full UK driving licenceAs happy working on your own initiative as you are in a teamAbility and eagerness to progress within this role toward car salesBenefits

33 days’ holiday allowance with room to growGenerous retail discountsPrivate healthcareSimplyhealth – access to a GP 24/7 and cover for medical and dental treatmentsPension schemeMaternity and paternity packagesOpportunities for training and progressionAbout The Role

At Arnold Clark you’ll be known as a Product Genius, focused on the customer experience. Product Geniuses are in-branch experts who learn about our products and develop their communication skills to help customers make informed choices when buying a vehicle. This role supports the sales journey from enquiry to delivery, with full team backing from branch management. We’re seeking candidates who are curious, eager to learn, and capable of thriving as a team player with clear career progression into car sales.Culture and Employment

Arnold Clark is committed to a diverse and inclusive workplace, celebrating collaboration and multiple perspectives. We care about our employees and communities, nurture talent, and encourage ambition. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure checks.Additional details

Location: Edinburgh, Scotland, United ..... full job details .....