https://jobs.co.uk/job/customer-service-events-temp-support-reed--d7f2959c-f987-49ee-aac0-0a08d09d6e20 RSS feed for Customer Service/ Events Temp Support at Reed. en-gb Mon, 07 Sep 2026 20:56:15 GMT https://jobs.co.uk/job/customer-service-events-temp-support-reed--d7f2959c-f987-49ee-aac0-0a08d09d6e20 https://jobs.co.uk/job/customer-service-events-temp-support-reed--d7f2959c-f987-49ee-aac0-0a08d09d6e20 Mon, 07 Sep 2026 11:51:42 GMT Location: York | Salary: 10000-500000 Annual | Type: Permanent | Are you looking for an entry level role into the travel industry? Look no further. Job Title: Customer Support Executive Location: Office-based Contract: Temporary until end of October Working Hours: Monday to Friday with shifts between 8.00am and 6.00pm (8.00 5.30, or 9.30-6.00). Occasional weekend cover required (9.00am-5.00pm) with time off in lieu during the week. We are seeking an additional Customer Support Executive to support a busy team through to the end of October. This role is heavily focused on written and verbal communication, requiring individuals who are highly articulate, emotionally intelligent, and confident managing sensitive customer situations. Key Responsibilities: Serving as the first point of contact for customer support before and during tours. Handling customer calls, as well as respond to email enquiries. Handling and responding to complaints with professionalism and empathy. Dealing with sensitive customer issues, ensuring tone and accuracy are consistently high. Processing ATOL-related queries and administrative requirements. Coordinating and sorting customer meal choices where required. Responding to UK rail enquiries and supporting travel-related qu... Permanent