Customer Service Engineer

Customer Service Engineer Salary: 37,000 Basic + Bonus + Commission Location: Field-Based Reporting To: Service Operations Manager The Role We are recruiting on behalf of a leading engineering business for a Customer Service Engineer to support customers across a designated territory. This is a hands-on role focused on equipment servicing, maintenance, fault finding, repairs, and customer support. Key ResponsibilitiesCarry out planned maintenance and reactive service visitsDiagnose and repair mechanical, electrical, and electronic faultsManage your territory effectively and meet service targetsDeliver a high level of customer service at all timesProvide operator training and technical supportIdentify opportunities for additional products and servicesComplete service reports and maintain accurate recordsSupport colleagues and assist with coverage outside your normal area when requiredWhat We''re Looking ForStrong electrical and mechanical fault-finding skillsGood understanding of electronic systemsOrganised and able to prioritise workload effectivelyCommercial awareness and customer-focused approachStrong communication and interpersonal skillsComfortable working independently in the fieldIT literate with experience using service reporting systemsPersonal AttributesPositive and professional attitudeSelf-motivated and reliableFlexible and adaptableCalm under pressureStrong team playerDriven to achieve resultsPackage 37,000 Basic SalaryBonus SchemeCommission ..... full job details .....