Customer Service Engineer

Our engineering client based near Hedge end is looking for a technical services coordinator.

The successful candidate will be required to interface with clients, deal with inbound queries / orders and troubleshoot technical problems.

You will also be required to carry out the following:

• Identify parts
• Raise orders on system and quote for parts
• Collaborate with other teams to resolve technical issues
• Manage customer expectations and keep them updated at all times
• Professionally pack and label parts for shipment

The ideal candidate will have the following skills / background:

• Proven experience in a technical (engineering) role
• A sound knowledge of electrical, mechanical and hydraulic components 
• High proficiency in MS products, word, outlook, excel
• Reliable and effective communication skills

This is a fantastic opportunity to join a local and growing engineering business.

Hours:
37.5 hrs per week
Monday - Friday 

Salary: 
£38,000p/a - £42,000p/a