Customer Service

Customer Service Dorking Office Based, Permanent £25,000 - £27,000Do you enjoy speaking to customers and building relationships with a wide range of businesses?Would you like a role where no two days are the same, giving you the opportunity to support customers via telephone, email and web chat?This is not a traditional call centre position. Our award winning client believes in developing people, providing genuine career opportunities and ensuring that every team member feels valued.One moment, you could be helping a sole trader who runs their own plumbing business and the next, supporting a large technology company with hundreds of employees. Every interaction is different, and you will play a key role in delivering an exceptional customer experience. Whether you already have customer service experience or are looking for your first professional office-based role, this could be the perfect opportunity. The CompanyOur client is a growing and established digital services business with a strong reputation for delivering excellent customer service. Due to continued growth, they are looking to train and develop the right candidate within their busy client services team.The RoleRespond to customer enquiries via telephone, email and web chatProvide friendly and professional customer supportResolve customer queries and escalate where necessaryUpdate customer information on the customer relationship management systemWork closely with internal teamsFollow up with customers to ensure ..... full job details .....