Customer Service - Dutch

Dutch-speaking Customer Support Advisor Social Media and Email Are you fluent in Dutch and English and looking for a full-time role where you can use your language skills every day? We''re recruiting for a Dutch-speaking Customer Support Advisor to join a busy customer service team supporting a well-known retail brand. You''ll be helping customers through social media and email, so this is a great opportunity if you enjoy written communication, online shopping, fashion, retail, and helping people get things sorted quickly. This is a hybrid role based in Belfast, with 2 days in the office and 3 days working from home. What you''ll be doing You''ll support customers with a range of everyday enquiries, including: Missing orders Payment queries Product availability Order amendments Cancellations General customer questions via social media and email You''ll need to be patient, helpful, and professional, and able to write clear, friendly responses. What''s on offer £26,520 per year Full-time, permanent role 40 paid hours per week Hybrid working: 2 days in the Belfast office, 3 days from home Rotational shifts between 8am and 12am, Monday to Sunday 28 days paid holiday Employee assistance support Employee discount benefits Stock purchase scheme Gym discount Insurance discounts What we''re looking for Excellent Dutch and English written and verbal skills At least 6 months'' customer service experience Strong knowledge of social media Social media or content moderation ..... full job details .....