https://jobs.co.uk/job/customer-service-development-consultant-macildowie-recruitment-and-retention--5ae85868-e36e-43cf-8a28-6f9e9cc0dcb7 RSS feed for Customer Service Development Consultant at Macildowie Recruitment and Retention. en-gb Thu, 30 Jul 2026 16:54:27 GMT https://jobs.co.uk/job/customer-service-development-consultant-macildowie-recruitment-and-retention--5ae85868-e36e-43cf-8a28-6f9e9cc0dcb7 https://jobs.co.uk/job/customer-service-development-consultant-macildowie-recruitment-and-retention--5ae85868-e36e-43cf-8a28-6f9e9cc0dcb7 Thu, 30 Jul 2026 11:52:07 GMT Location: Lutterworth | Salary: 10000-500000 Annual | Type: Contract | Location: LutterworthContract: Consultancy / Interim / ContractCommitment: Approximately 1 day per week initiallyRate: £Negotiable depending on experience About the OpportunityWe are seeking an experienced Customer Service Development Consultant to support the ongoing development of our Customer Service team during an exciting period of growth and transformation.This is not a traditional Customer Service Manager role. Instead, the focus is on coaching, mentoring and developing people, helping to create a high-performing, confident and collaborative team environment.Working closely with senior leadership, you will play a key role in strengthening team dynamics, embedding company values and helping employees reach their full potential. This is an opportunity to make a visible impact within a growing organisation that is investing heavily in its culture, people and future success.Key ResponsibilitiesProvide coaching, mentoring and support to members of the Customer Service team.Conduct regular one-to-one meetings focused on development, engagement and performance improvement.Identify underlying behavioural, communication and performance challenges and develop appropriate solutions.Imp... Contract