Customer Service Delivery Representative - Whitehaven

Overview We''re looking for passionate and customer-focused individuals to join our team as a Customer Service Representative in our Cumbria Area. This is an exciting opportunity to become the face of our brand, delivering outstanding service to customers renting vehicles for their travel needs. This a position starting immediately. This role requires flexibility with shifts available across seven days a week. The pay for this position will be £30,911.40 per annum. The number of contracted hours will be 45 per week - flexibility with working days and times is essential If you thrive in a fast-paced environment and have a natural flair for building relationships, we want to hear from you! Responsibilities Greet customers warmly upon their arrival, assisting them with the rental process from start to finishDelivery and collection of vehicles across the regionProvide information about available vehicle options, rental rates, and additional services such as insurance coverage and GPS navigation systemsProcess rental agreements accurately and efficiently, ensuring that all necessary documentation is completed and signed by the customerConduct vehicle inspections with customers before and after rental periods, noting any pre-existing damage and explaining the return proceduresAddress any inquiries or concerns raised by customers regarding their rental experience, resolving issues promptly and effectivelyFollow company policies and procedures regarding vehicle maintenance, safety, ..... full job details .....