https://jobs.co.uk/job/customer-service-coordinator-tvs-scs--eead52ce-48b8-44ae-9837-39c372d07c57 RSS feed for Customer Service Coordinator at TVS SCS. en-gb Sat, 25 Apr 2026 10:28:35 GMT https://jobs.co.uk/job/customer-service-coordinator-tvs-scs--eead52ce-48b8-44ae-9837-39c372d07c57 https://jobs.co.uk/job/customer-service-coordinator-tvs-scs--eead52ce-48b8-44ae-9837-39c372d07c57 Fri, 17 Apr 2026 11:53:42 GMT Location: Whittle-le-woods | Salary: 10000-500000 Annual | Type: Permanent | Customer Service Coordinator Working hours: Monday- Friday covering on a rotary basis in the office from 7am to 6pm. 7am-3.30pm, 8am-4.30pm, 9am - 5.30pm, 9.30am- 6pm Weekend work is expected and bank holidays on a rotary basis, roughly 1 in 3 weekends. Overview: As a Service Delivery Coordinator, you will play a vital role in managing customer service operations for a diverse range of current clients at our Chorley Head Office as well as supporting calls and email queries for a new big client into Banbury. You will be the primary point of contact for our customers, handling a variety of tasks including issue resolution, collection arrangements, credit processing, case management, SLA and KPI management and managing claims for lost packages. This position requires a strong focus on customer service, excellent communication skills, and the ability to coordinate across multiple departments and systems to ensure timely resolution of customer queries and challenges. Key Responsibilities: CRM Management: Use our CRM management system to log, track, and update customer inquiries, ensuring all data is accurately recorded and managed for effective resolution. Customer Communication: Mana... Permanent