Full time

Customer Service Coordinator

RGB Recruitment

Devon, Devon, EX6 6LW

£28000 - £32000 per annum

Posted: 03 July 2026 (2 weeks ago)

Closing date: 02 August 2026

Ref: 60330440

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About the Role

This full-time Customer Service Coordinator role is based in Devon, with hybrid working available, and offers a salary between £28,000 and £32,000 per annum. This position is a maternity cover contract starting in August 2026. You will be the primary contact for homeowners, managing enquiries, defects, and aftercare from legal completion through the warranty period. The role requires close collaboration with site teams, subcontractors, and suppliers to resolve issues efficiently. Key skills include previous customer service experience, excellent communication, and strong organisational abilities. This is a varied position within a reputable developer, focused on delivering high-quality homes and outstanding aftercare.

Customer Service Coordinator
(Hybrid Working Available) Based Dorset/Devon/Somerset
Job Type: Full-Time ( Maternity cover contact starting August 2026 )
£28k - £32k
An exciting opportunity has arisen for a Customer Services Coordinator to join a growing developer with an excellent reputation for delivering high-quality homes and outstanding customer care.
You'll be the main point of contact for homeowners, managing customer enquiries, defects, and aftercare from legal completion through the warranty period. Working closely with site teams, subcontractors, and suppliers, you'll ensure issues are resolved efficiently while delivering an exceptional customer experience.
About You

Previous experience in customer service, customer care
Excellent communication and organisational skills.
Strong attention to detail and the ability to manage multiple priorities.
Confident using Microsoft Office.
Experience within house building, construction, property, or maintenance would be advantageous but is not essential.
Own transport to travel of the office or site

What's on Offer

Competitive salary.
Hybrid working.
Pension scheme.
Training and development opportunities.
Supportive team environment

If you're looking for a varied role where you can make a real difference to the customer journey, we'd love to hear from you.
Apply today or get in touch for a confidential conversation.

Apply