Customer Service Coordinator

Customer Service and Order Processing AdministratorLocation: EppingSalary: £26,000 - £27,000Hours: 35 hours per week (Mon-Fri, 9:00am - 5:00pm) - Office BasedContract: PermanentYou must be a driver with access to a vehicle to be considered - this is due to location.About the RoleLooking for a role where no two days are the same? We''re seeking a Customer Service and Order Processing Administrator to join a small, friendly team in Epping. This is a hands-on position where you''ll manage customer queries, process orders, and keep everything running smoothly behind the scenes.If you are organised, proactive, and ready to learn quickly, this could be the perfect opportunity for you! Full training will be provided where necessary to help you succeed.What You''ll Be DoingAnswer incoming calls and respond to customer queries.Process orders and manage delivery queries via phone, email, and tracking software (Stream).Handle postage, spares, and parts orders.Assist with stock updates on key accounts'' websites.General office administration.What We''re Looking ForStrong communication skills and a friendly, professional approach.Ability to learn quickly and adapt to a fast-paced environment.Good organisational skills and attention to detail.Previous experience in customer service or administration is desirable but not essential.What''s in It for You?Salary: £25,000 - £27,000Hours: 35 per week (Mon-Fri, 9am-5pm) - Office-BasedHolidays: 24 days + bank holidaysBenefits: Free parking, ..... full job details .....