Customer service coordinator

Title: Customer Service CoordinatorPay Rate: £13.50Locations: Maidenhead Duration: 12 months (possibility of extension)Monday - Friday: between 08:00 - 20:00. Most shifts are 08:00-16:30 and 09:00-17:30. Shifts 10:00-18:30 and 11:30-20:00 are completed in a week block once every 2 months.37.5 hours per week. 7.5 hours per day.1 Saturday per month 09:00 am - 13:00 pm (paid as additional, overtime rate x1.75)On call segments (paid as additional, at an enhanced rate)Overview: Are you looking for a role that makes a difference to people''s lives? Do you enjoy speaking to a variety of different customers? An excellent opportunity has arisen for a leading healthcare company, Pharmaceutical Client are looking for a customer service coordinator to join our friendly team based in MaidenheadMain Purpose of the role: As the new patient coordinator, you will be responsible for making the first contact with the patient or carer once their health care professional registers them to H2H. You will set up their account, confirm all the patient and carers detail''s, arrange their first order and then check in with the patient or carer once the order has been delivered. You might need to liaise with their health care professional or GP surgery to ensure a smooth transition to our service for the patient.Our H2H customer service coordinators play an integral frontline role and are committed to delivering the highest levels of service to our patients. This is role for someone who wants to make a ..... full job details .....