Customer Service Coordinator

Customer Service CoordinatorHours: Full Time Monday to Friday 8:30am - 5:00pmPlease note: Due to the location of the site, applicants must hold a full UK driving licence and have access to their own vehicle.Enjoy building customer relationships and keeping things running like clockwork? This varied role combines customer service, order processing and logistics coordination within a supportive and growing business.Working with both UK and international customers, you''ll manage orders from receipt through to delivery, ensuring a seamless customer experience while supporting the smooth movement of goods across the supply chain.Key ResponsibilitiesManage customer accounts across UK and international marketsProcess and track customer orders from receipt through to deliveryCoordinate logistics and liaise with customers, hauliers and internal teamsPrepare export, import and delivery documentationHandle customer enquiries, updates and issue resolutionSupport sales and commercial teams with customer informationMaintain accurate records across multiple systemsEnsure compliance and documentation accuracyWhat We''re Looking ForEssential Skills and ExperiencePrevious experience in customer service, customer support or order processingStrong administrative and IT skillsExcellent communication skillsHigh attention to detail and accuracyAbility to prioritise and manage multiple tasks effectivelyExperience working within a manufacturing environmentConfident using multiple systems and ..... full job details .....