Customer Service Coordinator

Customer Service CoordinatorAldridge 26,50040 hours per week, permanentAre you an organised, customer-focused individual who thrives in a fast-paced environment? Our client is looking for a Customer Service Coordinator to join their growing team, supporting customers from enquiry through to completion while ensuring an exceptional customer experience. This is an excellent opportunity to join a well-established and expanding business where no two days are the same. You''ll be working as part of a supportive team, managing customer queries, coordinating activities across multiple departments and ensuring customers receive regular updates throughout the process.Key Responsibilities:Act as the main point of contact for customers via phone and emailProvide regular updates and resolve customer queries promptlyCoordinate activities with internal teams to ensure a smooth customer journeyMaintain accurate records and update internal systemsBuild strong relationships with customers and colleaguesPrioritise workloads in a busy, fast-moving environmentWe''re looking for someone who has:Previous experience within a customer service, coordination or administration roleExcellent communication and relationship-building skillsStrong organisational skills with the ability to manage multiple tasksA proactive approach and the ability to work under pressureGood IT skills, including Microsoft OfficeA positive attitude and a genuine passion for delivering excellent customer ..... full job details .....