Customer Service Coordinator

We are a world leader in the design, development, manufacture and servicing of specialist equipment, with a strong reputation for quality, service and value. We are now looking for a Customer Service Coordinator to join our busy and friendly aftersales service centre, based at our offices near Alton.For this role, you will need previous experience in a similar customer service, sales administration or order processing position, ideally where you have supported the full lifecycle and delivery of a product. You will have strong PC skills, excellent attention to detail and outstanding communication skills, including a confident and professional telephone manner. You will be liaising with both customers and internal teams, so the role requires someone who is comfortable handling inbound enquiries and equally confident making outbound calls to provide updates on orders, deliveries, repairs and other service-related matters.Working Monday to Friday, with an earlier finish on a Friday, we can offer a salary of £28,000 to £32,000, holiday entitlement plus bank holidays, your birthday off, group pension, group life and income protection, free parking, and office closure over Christmas and New Year.As the Customer Service Coordinator, you will play a key role in delivering an excellent customer experience by ensuring customer orders are processed accurately and efficiently, enquiries are handled professionally, and the wider sales and service functions are well supported. Key duties ..... full job details .....