Customer Service Coordinator

Customer Service CoordinatorMarlow6 month contract A leading international organisation is seeking a Customer Service Coordinator to join their dynamic operations team. This is an excellent opportunity for a detail-oriented and customer-focused professional to play a key role in supporting sales operations and delivering exceptional service across a global customer base.The RoleAs a Customer Service Coordinator, you will act as the central point of contact between customers, sales, and internal departments, ensuring smooth order processing and high levels of customer satisfaction. You ll support business operations, manage customer communication, and contribute to operational efficiency and performance targets.Key Responsibilities of the Customer Service CoordinatorOrder and Sales SupportProcess and manage customer orders, ensuring accuracy and alignment with quotesLiaise with internal teams (operations, engineering, compliance) to validate ordersRaise invoices and maintain accurate system recordsSupport CRM and order intake alignmentCustomer Service and CoordinationHandle customer enquiries via phone and emailProvide timely updates on order status and delivery timelinesManage and resolve customer issues through to completionBuild strong relationships with customers and internal stakeholdersOperational SupportCollaborate across departments to ensure seamless service deliveryMonitor KPIs including order accuracy and turnaround timesSupport continuous improvement of systems ..... full job details .....