Customer Service Coordinator

Customer Service Coordinator Location: Livingston (Office-based)Contract Type: PermanentHours: Monday to Thursday 8:45am - 4:30pm, Friday 8:45am - 3:15pm (37.5 hours per week)Salary: Up to £29k DOE Start Date: ASAP Are you an organised, relationship-driven professional who thrives in a busy customer-focused environment? This is an exciting opportunity to join a market-leading organisation as a Customer Service Coordinator, where you''ll take responsibility for managing a portfolio of valued customers - ensuring they receive exceptional service, seamless communication, and the highest level of support.If you enjoy variety, problem-solving, and building strong long-term relationships, this role could be a fantastic fit About the Company:Our client is a renowned leader within the manufacturing sector, known for innovation, quality, and excellent customer experience. You''ll be joining a collaborative team where your contribution genuinely matters.What You''ll Be Doing Manage a portfolio of customer accounts, ensuring all needs are met promptly and professionallyAct as a key point of contact for customer queries, requests, and service-related issuesBuild and maintain strong relationships with multiple stakeholders across your customer basePrepare and process quotations, orders, and amendments using internal CRM systemsMonitor stock levels and coordinate with logistics to ensure timely and accurate deliveriesLiaise closely with internal teams including production, sales, ..... full job details .....