Please ensure you complete an application directly via the GAP Group websiteOur team is the best in the industry - is it time for you to join us?The Role:GAP Lifting Hire and Sales offers one of the largest ranges of lifting equipment and accessories in the industry. GAP Lifting''s TIC team are responsible for managing and scheduling the Test, Inspection and Certification (TIC) of lifting and working at height equipment - whether it''s harnesses in the Highlands or cranes in Cornwall, we cover it. Furthermore we can repair, service, install and supply any equipment to meet your requirements.Based in our Leeds depot, the Customer Service Controller (TIC Controller) will be responsible for:Liaising with customers, suppliers and GAP colleagues to ensure enquiries are evaluated and prepared in line with the customer requirements.Assessing, quoting and overseeing installation, load testing and technically complex jobsEnsuring engineers have the necessary equipment, support and information to complete the works on schedule, on budget and in accordance with the job specificationHandling telephone and email enquiries, providing accurate information on the services offered by TIC.Preparing and submitting the necessary RAMS, permits and paperwork in advance of the job ensuring that works can commence as scheduled.Successful applicants should demonstrate the following:Proven experience within an administrative or customer service related roleExperience in scheduling works, managing ..... full job details .....