Customer Service Coordinator

We are working in partnership with a leading housing developer who have a fantastic opportunity for a Customer Service Coordinator to join their friendly team in Bristol. As a Customer Service Coordinator, you will deal with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner. You will be dealing with customer concerns received via email and telephone, appointing contractors to deal with any snagging or defects that arise.The package:Competitive basic salary and annual bonusGenerous annual leave plus bank holidays2 volunteering days per annumPrivate medical insurance, with employee paid coverCompetitive pension scheme through salary sacrificeLife assurance at 4 x your annual salaryShare save and share incentive schemesEmployee rewards portal including discountsAbout you:Previous experience working in customer service.Good understanding of Microsoft Office, Excel, OutlookAbility to handle complaints in a calm mannerStrong administrative skillsGood planning and organisation skillsExcellent communications skillsTeam player ..... full job details .....