Customer Service Coordinator

Customer Services Coordinator / Up to 30,000 / Maidstone / Fully in officeOverview: A leading organisation in their manufacturing space are currently seeking a Customer Services Coordinator to join their team to manage the overall customer operations and sales progression processes including managing the team. This is an excellent opportunity to grow your customer services experience with a great organisation. Role and Responsibilities:Process customer ordersLiaise with customers and deliver them excellent service by phone, email and live chatListen and revolved complaints in a timely and professional mannerUpdate customer and order information on CRM systemUpsell new products to existing customersWork closely with other departments to solve customer issues and improve customer service Essential Skills and Experience: 5+ years of experience in customer service positionsExperience using a CRM systemAn excellent communicatorHard-working and ambitiousA passion for delivering excellent customer service Package:Up to 30,000 basic salary25 days + Bank holidayEmployee longevity benefitsPrivate dental insurancePrivate medical insuranceSick payCompany pension Customer Services Coordinator / Up to 30,000 / Maidstone / Fully in ..... full job details .....