https://jobs.co.uk/job/customer-service-coordinator-industrious-recruitment--27964bb3-6858-4729-8369-60961e64d455 RSS feed for Customer Service Coordinator at Industrious Recruitment. en-gb Sun, 24 May 2026 10:59:45 GMT https://jobs.co.uk/job/customer-service-coordinator-industrious-recruitment--27964bb3-6858-4729-8369-60961e64d455 https://jobs.co.uk/job/customer-service-coordinator-industrious-recruitment--27964bb3-6858-4729-8369-60961e64d455 Fri, 22 May 2026 11:52:10 GMT Location: Bletchley | Salary: 34500.00-34500.00 Annual | Type: Contract | Industrious Recruitment are seeking a Customer Service Coordinator for a client based in Milton Keynes. This is an 12 month Fixed Term Contract. This role is to provide support to their core accounts. The main emphasis of this role is delivering timely and professional customer service to their customers who call into the Customer Support Centre to deliver a seamless service for their technical and product enquiries. This will include managing and accurately recording equipment faults in their CRM and deliver on set customer response KPI targets. You will also need to monitor and ensure that the Key Performance Indicators (KPIs) are met from their service suppliers and complete any escalation activities as required to ensure that all customer support is delivered to their customer contractual obligations. In addition, the position will involve at times creating reports for their Account Managers and data collection. As part of the technical service administration team you will be responsible for some or all aspects of customer and field support. Key responsibilties: Handle inbound customer calls on the dedicated MSC/Customer Service hotline Manage mailbox enquiries Accurately log ... Contract