Customer Service coordinator

Customer Service Coordinator Near Corby / HybridPermanentMonday to Friday, 37.5 hours per week What you''ll actually be doingActing as the day-to-day contact for key customers - queries, updates, problem-solvingManaging orders end-to-end (from quote through to delivery)Working closely with external sales and supply chain to keep everything on trackProactively keeping customers updated rather than waiting for them to chaseHandling pricing, delivery schedules and stock-related decisionsSorting out invoice queries and general "when things don''t quite line up" issuesWhat they''re looking forSomeone organised, detail-focused and able to juggle multiple priorities, with prior internal sales experienceComfortable dealing with customers day-to-day and building proper relationshipsConfident working with numbers, pricing and marginsSomeone who doesn''t just sit on problems - you''ll need to dig in and get them sortedGood communication across teams (sales, ops, suppliers - the lot)What you''ll get in returnA role where you''re trusted to manage your own workloadProper exposure across sales, supply chain and operationsThe chance to influence customer experience and commercial outcomesA business that values proactive people, not box-tickers Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you.Impact Recruitment is an employment business working on behalf of our client. All ..... full job details .....