Customer Service Coordinator

Customer Service CoordinatorOffice Based - 5 days a week office based 15.00 per hourASAP Start - Temporary ongoing Based in Staines We are currently recruiting for an experienced and organised Customer Service Coordinator to join a busy and fast-paced customer service team. This is a fantastic opportunity for someone with strong administration and coordination experience who thrives in a customer-focused environment. The RoleAs a Customer Service Coordinator, you will be responsible for managing customer queries and remedial cases from initial logging through to completion. You''ll coordinate appointments, liaise with internal teams and contractors, maintain accurate records, and ensure all issues are resolved efficiently and professionally. This role will involve regular use of Salesforce and other internal systems, alongside supporting the wider team with administration, inbox management, and incoming customer calls. Key ResponsibilitiesLog, monitor, and manage customer cases through to resolutionCoordinate appointments Track progress and maintain accurate records and spreadsheetsSupport inspections administration and reporting processesAssist with incoming customer calls and shared inbox managementEnsure excellent customer service is delivered at all timesUse Salesforce and internal systems to manage workloads effectively Skills and Experience RequiredPrevious experience using Salesforce CRM or similar systemsStrong administrative and organisational skillsExcellent ..... full job details .....