Customer Service Coordinator

Customer Service Coordinator Up to £30,000 Long term temp I currently have an excellent opportunity to join a well-established organisation that supports customers across a wide range of sectors. The team is dedicated to delivering high-quality products and services, and you''ll play a key role in ensuring customers receive timely, accurate and professional support. If you enjoy problem-solving, working collaboratively and providing a great customer experience, this role offers a strong platform to grow and develop.About the RoleAs a Customer Service Coordinator, you''ll be the first point of contact for customer enquiries, order processing and general service requests. You''ll work closely with colleagues across Customer Experience, Sales, Operations and Technical teams to ensure every customer receives a smooth and efficient service.Key ResponsibilitiesDeliver a high standard of customer service and contribute to a culture of service excellenceSupport customer service operations across sites and collaborate with internal teamsEnsure customer needs are met within agreed response timesManage day-to-day activities within the Customer Experience functionProcess quotations and orders accurately and efficientlyAssist with basic fault-finding steps and create service reportsMeet customer satisfaction targets and proactively resolve issuesHandle and escalate customer complaints in line with proceduresComplete administrative and order management tasksSupport customers with general ..... full job details .....