Customer Service Coordinator 12.21 per hour Shifts: 09:00am to 15:00pm Monday to FridayHyde, SK14 3BRGI Group are currently seeking a dedicated customer service coordinator on behalf of one of our food manufacturing clients based in Hyde, Manchester. As a customer service coordinator, you will provide a professional and effective service to all of their customers with regards to the management of orders and will be the central point of contact for all customers regarding customer order management. Key role and key responsibilities include: To communicate at all levels sharing information, knowledge, instructions, advice, support and understanding. Develop a breadth of knowledge and understanding of the team, working with your colleagues in other departments and functions. To carry out other duties that may reasonably be requested of you to ensure the efficient running of the business. Support the Manager, assisting with development strategies which questions current working practices with a view to continuously improve our methods. To ensure accurate processing of daily EDI transmissions and to manually input or scan orders. Maintenance of all systems / tools required to process orders first time accurately and efficiently. To act as a substitute when colleagues are absent. Take ownership of issues and flag as the arise. To support the wider team through cross business order processing support. To undertake other ad-hoc duties as and when requested Apply problem solving ..... full job details .....