https://jobs.co.uk/job/customer-service-coordinator-gi-group--5c491210-9a45-4d17-9625-2d12b233daea RSS feed for Customer Service Coordinator at Gi Group. en-gb Sat, 26 Sep 2026 23:40:16 GMT https://jobs.co.uk/job/customer-service-coordinator-gi-group--5c491210-9a45-4d17-9625-2d12b233daea https://jobs.co.uk/job/customer-service-coordinator-gi-group--5c491210-9a45-4d17-9625-2d12b233daea Fri, 25 Sep 2026 23:00:00 GMT Location: Coalville | Salary: £13.00/hour | Type: Temporary | Customer Service Coordinator - Temp to Perm Coalville | Office-based | Full-time 40 hours/week | -13.00 per hour Temp to perm after 12 weeks We''re looking for a confident, organised Customer Service Coordinator to proactively contact customers ahead of scheduled deliveries. You''ll confirm bookings and delivery details, keep customer records accurate, and flag any issues before dispatch to help reduce failed deliveries and improve service. What you''ll be doing Pre-calling customers to confirm delivery date/time, access restrictions, opening hours and instructions Arranging/confirming delivery bookings and updating internal systems accurately Escalating delivery concerns or special requirements to Transport/Operations Maintaining accurate customer details (data checks/cleansing) and logging all customer contact Providing delivery updates/ETAs when required What we''re looking for Strong customer service and an excellent telephone manner High attention to detail and accurate data entry Organised, able to manage multiple tasks in a busy office Confident using Outlook and Excel (CRM/database experience a plus) Apply now with your CV for an immediate sta... Temporary