Customer Service Coordinator

Gi Group are hiring a Breakdown Customer Service CoordinatorLocation: Barnsley (S70)Pay: 26,436 p/aWorking hours: 40 hours per weekAre you a confident communicator who enjoys solving problems and helping customers? We''re looking for a proactive and customer-focused Breakdown Customer Service Coordinator to join a busy and supportive team in Barnsley. What You''ll Be Doing:Handling inbound and outbound customer callsCommunicating with customers via phone and emailProviding solutions and resolving queries efficientlyLiaising with internal departments to ensure excellent service deliveryManaging breakdown and customer service-related enquiriesWhat We''re Looking For:Excellent communication skills and a professional phone mannerConfident dealing with a variety of peopleA positive, proactive approach to problem-solvingAbility to quickly learn new information and processesCustomer service experience is advantageousWorking Hours:Monday to Friday, 40 hours per weekOperating hours are between 6:00am and 8:00pm (most likely shift pattern 10:00am - 6:00pm)Weekend work on a rota basis, approximately 1 day every 4-5 weeksBenefits:NEST Pension SchemeFree On-Site ParkingBUPA HealthcareAnnual Pay Reviews (every April)Holiday Entitlement and Statutory BreaksBank Holiday Working Returned as Time Off in LieuIf you''re organised, customer-focused, and thrive in a fast-paced environment, we''d love to hear from you, please apply now with your CV.Should you require any support or assistance, ..... full job details .....