Customer Service Coordinator

My client are a high end residential developer based in Ipswich they are currently seeking an experienced Customer Service Coordinator to join them The ideal candidate would have worked in a customer service department for a Housing Association or Property Developer previously Day to day duties:Handling incoming and outgoing phone calls from home ownersLogging and tracking defects and defect resolution Dealing with complaintsBooking in internal engineers to carry out worksEscalating any complaints to managementIf you would like to apply for this position please do so below or for more information please contact Zoe Georgiou at the Fawkes and Reece London ..... full job details .....