https://jobs.co.uk/job/customer-service-coordinator-fawkes-reece-london--74cd45d4-5cb4-4c1d-aba4-2e4324943d5f RSS feed for Customer Service Coordinator at Fawkes & Reece London. en-gb Mon, 27 Apr 2026 05:33:36 GMT https://jobs.co.uk/job/customer-service-coordinator-fawkes-reece-london--74cd45d4-5cb4-4c1d-aba4-2e4324943d5f https://jobs.co.uk/job/customer-service-coordinator-fawkes-reece-london--74cd45d4-5cb4-4c1d-aba4-2e4324943d5f Thu, 02 Apr 2026 11:52:21 GMT Location: Clowne | Salary: 29000.00-29000.00 Annual | Type: Permanent | Customer Services Coordinator A regional house builder who deliver bespoke new homes have a requirement for an experienced Customer Services Coordinator to join their Customer Care team delivering customer excellence to new build home owners managing their defect period. Working closely with the Customer Services Manager you will be responsible for delivering a professional service to our customers throughout their two year warranty period dealing with customer concerns received by telephone or written communication, coordinating remedial works and appointing contractors to deal with any snagging or defects that arise in their homes, in a timely and professional manner. You''ll be working out of their head office based in the East Midlands. Customer Services Coordinator duties and responsibilities:To be responsible for the daily management and administration relating to all customer issues and escalation of customer complaints, taking ownership until satisfactory resolutions are attained.Working closely with the Customer Service Manager to collate management information and data for analysis.Monitor own email inbox and the customer service departments email inboxRecord the outcome ... Permanent