Customer Service Coordinator

Job Title: Customer Service Coordinator

Location: Leyland Service Centre

Contract Details: Permanent

Salary: -32,000 per annum

About Our Client:
Our client is a leading organisation in the logistics and transportation sector, dedicated to providing exceptional service and fostering a dynamic, inclusive work environment. They value who you are and are excited to support you in your career journey.

Benefits & Perks:

Competitive salary based on experience
39.5 hour workweek, with hybrid working options
Annual 10% bonus
25 days of annual leave
Company pension scheme
Health insurance
Casual Fridays
Buddy support system and company laptop

Responsibilities:
As a Customer Service Coordinator, you will be the face of our client, working closely with their Customer Service Team. Your role will include:

Day-to-day communication with customers
Ensuring customer satisfaction and addressing inquiries
Maintaining accurate records using the latest technology
Collaborating with internal teams to meet customer needs

Essential (Knowledge, skills, qualifications, experience):

Experience in Customer Service or familiarity with the SAP system
IT literacy and ability to use technology effectively
Strong communication skills to liaise with customers and colleagues
Ability to work both independently and collaboratively
High level of accuracy and attention to detail
Positive, can-do attitude with flexibility to adapt

Desirable (Knowledge, skills, qualifications, experience):

NVQ Level 3 (or equivalent) qualification is preferred but not essential
Experience in a similar role within the logistics or transportation industry

Technologies:

Proficiency in Microsoft Office Suite
Familiarity with customer relationship management (CRM) software
Experience with SAP systems

How to apply:
If you are ready to take on this exciting opportunity as a Customer Service Coordinator and join a vibrant team, please apply to this advert. Our client is eager to hear from enthusiastic candidates who share their commitment to excellence and teamwork. Apply today and embark on a fulfilling career journey!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.