https://jobs.co.uk/job/customer-service-consultant-cencora--79889200-cfb7-4cac-a2be-8ed0a7923cea RSS feed for Customer Service Consultant at Cencora. en-gb Fri, 28 Aug 2026 23:27:11 GMT https://jobs.co.uk/job/customer-service-consultant-cencora--79889200-cfb7-4cac-a2be-8ed0a7923cea https://jobs.co.uk/job/customer-service-consultant-cencora--79889200-cfb7-4cac-a2be-8ed0a7923cea Thu, 27 Aug 2026 23:00:00 GMT Location: Edinburgh | Salary: Negotiable | Type: Permanent | World Courier, a Cencora company, is a global leader in specialty logistics — trusted by the world's leading pharmaceutical and biotechnology companies to transport life-changing therapies around the world. From cell and gene therapies to direct-to-patient & clinical trial supplies, we move what matters most, with precision, care, and purpose. Location & Working Pattern Location:  Edinburgh — fully office-based for the first 6 months, then transitioning to a flexible hybrid working pattern. Hours:  Monday to Friday, 8-hour shifts on a rotational basis between 07:00 and 21:30. Most shifts fall between 08:00 and 18:00, though flexibility across the full window is required. About the Role As a Customer Service Consultant, you'll be the primary point of contact for our clients — guiding them through every stage of their shipment journey, from initial enquiry and quoting through to booking, real-time tracking, and delivery. You'll work with some of the most complex and time-sensitive logistics in the world, including temperature-controlled cold chain shipments and specialist services such as Direct to Patient and Cell & Gene Therapy. This isn't a typical customer service rol... Permanent