Customer Service Co-ordinator

Position: Customer Service CoordinatorLocation: GillinghamContract Type: TemporaryHours: Monday - Friday, 8:30am - 5:00pm, Office Based Start: ASAPHourly Rate: £14.00 - £15.00Are you a friendly and organized individual with a passion for customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, we have an exciting opportunity just for you!What You''ll Do: As our Customer Service Coordinator, you will be the first point of contact for our valued customers. Your role will be crucial in ensuring smooth communication and excellent service delivery. Here''s what you can expect:Respond to Inquiries: Handle customer inquiries via phone and email with a professional demeanourOrder Management: Process customer orders accurately and efficiently, ensuring a seamless experience from start to finishProblem Solving: Address customer issues and complaints with a positive attitude, finding solutions that leave customers satisfiedCollaboration: Work closely with our sales, logistics, and technical teams to ensure timely delivery and service excellenceData Entry: Maintain accurate records of customer interactions and transactions in our systemsWhat We''re Looking For: We want someone who is not only skilled but also brings a positive energy to our team! Here are some key qualifications:Experience: Previous experience in customer service or a related field is a plus.Communication Skills: Excellent verbal and written communication skills that can engage ..... full job details .....