Customer Service Co-ordinator

Just Temps is currently looking for an experienced, flexible and motivated Customer Service Co-ordinator to join a well-established manufacturer based in Sudbury, Suffolk, working on a long-term temporary basis with an immediate start.This is an excellent opportunity for someone with strong customer service and administration experience who enjoys working in a busy and varied office environment.Why work with Just TempsWe have over 40 years of experience supporting businesses with temporary and temp-to-perm roles. Over the last 12 months, we have placed over 200 candidates into permanent positions!We offer fantastic benefits and these include:Holiday pay on each hour workedPension after a qualifying periodAccess to employee rewards with 1,400 offers, including retail discounts, cashback, phone savings, discounted fitness membership + more!About the RoleThis is a busy and varied office-based position where you will be responsible for managing customer care and warranty service requests on behalf of the company''s clients. You will work closely with customers, clients, service engineers and internal colleagues to ensure reported issues. This is a full-time role, working Monday Friday, 8:30am 5:00pm, with a starting pay rate of £12.71 per hour.Key DutiesReceiving and actioning customer service requests from clientsAccurately logging service requests onto the CRM system, ensuring all relevant information is recordedContacting clients and customers to arrange appointmentsManaging ..... full job details .....