Customer Service Co-ordinator

Customer Service Coordinator 27,168 per annum (depending on experience) + benefitsCalne, Wiltshire9 months maternity contract We are working with a well-established and growing organisation within the manufacturing and distribution sector, who are looking to recruit a proactive and customer-focused Customer Service and Sales Coordinator to join their busy team. This is a fantastic opportunity for someone who enjoys building strong client relationships, supporting sales growth, and delivering a high standard of service within a fast-paced environment. Key Responsibilities:Managing day-to-day relationships with key customer accounts Processing customer orders accurately and efficiently Responding to enquiries via phone and email Supporting sales activity by identifying opportunities to upsell and grow existing accounts Preparing and managing quotations Liaising with internal departments, including logistics and sales, to ensure timely delivery Maintaining accurate customer records, pricing, and product information Handling customer queries and complaints professionally Supporting ongoing projects and continuous improvement initiatives About You:Previous experience in a customer service or sales support role Strong communication and relationship-building skills Highly organised with excellent attention to detail Confident managing multiple tasks and priorities A proactive and positive approach to problem-solving Comfortable using internal systems and IT platforms What''s on ..... full job details .....