https://jobs.co.uk/job/customer-service-claims-handler-acorn-insurance-ltd--c34ee071-d4e2-4e40-8997-9b42e76c0907 RSS feed for Customer Service Claims Handler at Acorn Insurance Ltd. en-gb Sat, 25 Apr 2026 23:15:12 GMT https://jobs.co.uk/job/customer-service-claims-handler-acorn-insurance-ltd--c34ee071-d4e2-4e40-8997-9b42e76c0907 https://jobs.co.uk/job/customer-service-claims-handler-acorn-insurance-ltd--c34ee071-d4e2-4e40-8997-9b42e76c0907 Sun, 29 Mar 2026 23:00:00 GMT Location: Liverpool | Salary: £26937 - £29781/annum | Type: Permanent | Job Title: Customer Service Claims Handler Location: Liverpool, Hybrid Salary: -26,937 to -29,781 Plus up to -1,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm (on a rota basis), plus 1 in 5 Saturdays What you will be doing: In first party claims our purpose is to help our customers when they need us the most with speed, ease and understanding To work as a team to proactively manage a portfolio of customer repair claims through to settlement To ensure that complete and thorough indemnity investigations are carried out on all claims Work closely with suppliers to fulfil customers'' needs during their claims journey Utilising our in-house engineers to assess whether the damage sustained is a repairable prospect Accurate payment to our customers and their representatives regarding claims settlement Data integrity is key when keeping a record of all activity undertaken throughout the life of the customers claim What we''re looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Qu... Permanent