https://jobs.co.uk/job/customer-service-claims-handler-acorn-insurance-ltd--8053023c-a57f-46a0-8fff-13472bc93829 RSS feed for Customer Service Claims Handler at Acorn Insurance Ltd. en-gb Sun, 28 Jun 2026 00:47:23 GMT https://jobs.co.uk/job/customer-service-claims-handler-acorn-insurance-ltd--8053023c-a57f-46a0-8fff-13472bc93829 https://jobs.co.uk/job/customer-service-claims-handler-acorn-insurance-ltd--8053023c-a57f-46a0-8fff-13472bc93829 Fri, 26 Jun 2026 23:00:00 GMT Location: Liverpool | Salary: £26938 - £30916/annum up to £1,500 performance related bon | Type: Permanent | Job Title: Customer Service Claims Handler Location: Liverpool Salary: -26,938 - -30,916 per annum, Plus up to -1,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays What you will be doing: In first party claims our purpose is to help our customers when they need us the most with speed, ease and understanding To work as a team to proactively manage a portfolio of customer repair claims through to settlement To ensure that complete and thorough indemnity investigations are carried out on all claims Work closely with suppliers to fulfil customers'' needs during their claims journey Utilising our in-house engineers to assess whether the damage sustained is a repairable prospect Accurate payment to our customers and their representatives regarding claims settlement Data integrity is key when keeping a record of all activity undertaken throughout the life of the customers claim What we''re looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Q... Permanent